A step-by-step realistic guide to retrieving your 12-digit Universal Account Number (UAN) from the official EPFO Member e-Sewa portal using your Aadhaar or PAN card.
Every salaried employee in India covered under the Employees' Provident Fund (EPF) organization is assigned a unique 12-digit Universal Account Number (UAN) . Your UAN acts as an overarching financial identifier that links all your Member IDs across past and present employers. However, losing track of your UAN — especially when switching jobs, misplacing old payslips, or changing mobile numbers — can cause significant stress when trying to check your PF balance, file withdrawal claims, or complete new onboarding forms. The good news is that EPFO provides an official, free online channel to retrieve your existing UAN within two minutes. This step-by-step guide explains the exact screens and form fields required on the official EPFO Member e-Sewa Portal. Method 1: Step-by-Step Online Retrieval via EPFO Portal Step 1: Open the EPFO Member Portal & Click 'Know Your UAN' Open your computer or mobile web browser and navigate to unifiedportal-mem.epfindia.gov.in/memberinterface/ . On the main homepage service grid, click on the Know Your UAN card (green user icon) . Figure 1.1: Official EPFO Member Portal Homepage — Select 'Know Your UAN' Card. Step 2: Fill the 'Verify Your Identity' Form On the verification screen, fill in the exact fields as shown on the portal: Figure 1.2: Exact 'Verify Your Identity' Form Page on EPFO Portal. Mobile Number *: Enter the 10-digit mobile number registered with your EPFO/Aadhaar account. Select ID Proof Type *: Click the dropdown menu and select Aadhaar (recommended), PAN , or Member ID . ID Proof Number *: Enter your selected document number (e.g., your 12-digit Aadhaar number or 10-digit PAN). Captcha: Type the exact security Captcha characters displayed on screen. Step 3: Click 'Send OTP & Verify' Click the bright blue Send OTP & Verify button. An SMS containing a 6-digit One Time Password (OTP) will be sent to your registered mobile phone. Step 4: Enter OTP & View Your 12-Digit UAN Enter the received 6-digit OTP to complete verificatio...